Frequently Asked Questions
What is considered an electrical emergency?
An electrical emergency can be anything electrical that poses a risk to the safety of your business, home and family and may include exposed electrical wiring, electric shock, breakers that keep tripping, or electrical fires, smoke, or the smell of burning wires. A power outage is not an electrical emergency.
What should you do in an electrical emergency?
Do not try to address the electrical emergency yourself. Always call a qualified electrician regardless of the day or time. We offer 24-hr emergency electrical services.
What is your hourly rate?
We typically assess and then offer a price for the customer with the smaller needs and bill by the hour if there's just a few small things that the client needs at the same time as the visit. We also offer to provide a quote to the customer with bigger needs, so once agreed to, we can then acquire spares and items needed for the work that needs to be done. This way, there are no surprise costs to the customer.
What are your hours of operation?
For normal repairs and maintenance where the customer isn't in any danger, we schedule work between the hours of 8 am and 4 pm, Monday through Friday. We are on call 24/7 should you ever find yourself in a potentially hazardous situation. There are no additional charges for emergency call outs, and we will get someone out as soon as possible to ensure your safety.
What would a typical payment schedule look like for larger projects?
For larger projects that require multiple days and ordering of materials etc. (large renovations, service upgrades, generator installs) we generally collect a 50% deposit to secure scheduling and order all necessary parts for the work, and bill for the rest after completion.
Do you offer free estimates and how much will the electrical work cost?
We believe you have a right to know in advance what the cost of your electrical work will be. We offer competitive prices and once we identify your electrical problem, we will provide you with an accurate electrical price upfront, so there are no surprises.
What areas do Chris Electrical Service?
Our electricians primarily service communities throughout the Fourways, Edenvale, Aberton, Johannesburg North and South, Randburg, South Africa. We are also willing to travel and have helped clients in communities throughout these areas and between. Visit our contact page.
How soon can you be here?
Chris Electrical offers a 24-hour emergency electrical service, otherwise, we can schedule a service call at a time that will work for you! In most cases, any electrical work we do can be completed within the first visit.
Are all your electricians licensed?
This is an important question in terms of electrician FAQs. Yes. Chris Electrical was established in 1988. Chris has been in the electrical trade industry since 1972. Adept at maintaining electrical systems, ensuring compliance with regulations, and optimizing performance.
Fully licensed and skilled at providing both commercial electrical and residential electrical services.
Will I be without power?
Our commercial and residential electricians can complete most of the work without having to cut power to the entire home or commercial building. If the power does need to be turned off, Chris will inform you in advance.
What if you find other electrical issues?
On occasion, we may find other electrical issues that the client wasn’t aware of. In most cases, with your authorization, we are able to provide you with a price and address any other electrical problems we may find within the same visit.
What if the electrical work I need is just a small job?
No electrical job is too small when safety is a concern. Even clients small annoying electrical problems can lead to something more dangerous and should be addressed immediately.
Can I ask an electrician a technical question?
Our main dispatcher is also our CEO, so he is very capable of answering any technical questions you may have. After you have had a chance to go over the technical aspect of things with Chris (0824464309) to complete all tasks safely and effectively
What other electrical services do you provide?
Our commercial and residential electrician is licensed to service most problems. After you have read our electrician FAQs, be sure to check out some of the others services we provide like ceiling fan, lighting, and hot tub installations, back up power supply and so much emergency .
What methods of payment do you accept?
We accept cash and EFT for customers to pay with either credit card or debit.
An electrical emergency can be anything electrical that poses a risk to the safety of your business, home and family and may include exposed electrical wiring, electric shock, breakers that keep tripping, or electrical fires, smoke, or the smell of burning wires. A power outage is not an electrical emergency.
What should you do in an electrical emergency?
Do not try to address the electrical emergency yourself. Always call a qualified electrician regardless of the day or time. We offer 24-hr emergency electrical services.
What is your hourly rate?
We typically assess and then offer a price for the customer with the smaller needs and bill by the hour if there's just a few small things that the client needs at the same time as the visit. We also offer to provide a quote to the customer with bigger needs, so once agreed to, we can then acquire spares and items needed for the work that needs to be done. This way, there are no surprise costs to the customer.
What are your hours of operation?
For normal repairs and maintenance where the customer isn't in any danger, we schedule work between the hours of 8 am and 4 pm, Monday through Friday. We are on call 24/7 should you ever find yourself in a potentially hazardous situation. There are no additional charges for emergency call outs, and we will get someone out as soon as possible to ensure your safety.
What would a typical payment schedule look like for larger projects?
For larger projects that require multiple days and ordering of materials etc. (large renovations, service upgrades, generator installs) we generally collect a 50% deposit to secure scheduling and order all necessary parts for the work, and bill for the rest after completion.
Do you offer free estimates and how much will the electrical work cost?
We believe you have a right to know in advance what the cost of your electrical work will be. We offer competitive prices and once we identify your electrical problem, we will provide you with an accurate electrical price upfront, so there are no surprises.
What areas do Chris Electrical Service?
Our electricians primarily service communities throughout the Fourways, Edenvale, Aberton, Johannesburg North and South, Randburg, South Africa. We are also willing to travel and have helped clients in communities throughout these areas and between. Visit our contact page.
How soon can you be here?
Chris Electrical offers a 24-hour emergency electrical service, otherwise, we can schedule a service call at a time that will work for you! In most cases, any electrical work we do can be completed within the first visit.
Are all your electricians licensed?
This is an important question in terms of electrician FAQs. Yes. Chris Electrical was established in 1988. Chris has been in the electrical trade industry since 1972. Adept at maintaining electrical systems, ensuring compliance with regulations, and optimizing performance.
Fully licensed and skilled at providing both commercial electrical and residential electrical services.
Will I be without power?
Our commercial and residential electricians can complete most of the work without having to cut power to the entire home or commercial building. If the power does need to be turned off, Chris will inform you in advance.
What if you find other electrical issues?
On occasion, we may find other electrical issues that the client wasn’t aware of. In most cases, with your authorization, we are able to provide you with a price and address any other electrical problems we may find within the same visit.
What if the electrical work I need is just a small job?
No electrical job is too small when safety is a concern. Even clients small annoying electrical problems can lead to something more dangerous and should be addressed immediately.
Can I ask an electrician a technical question?
Our main dispatcher is also our CEO, so he is very capable of answering any technical questions you may have. After you have had a chance to go over the technical aspect of things with Chris (0824464309) to complete all tasks safely and effectively
What other electrical services do you provide?
Our commercial and residential electrician is licensed to service most problems. After you have read our electrician FAQs, be sure to check out some of the others services we provide like ceiling fan, lighting, and hot tub installations, back up power supply and so much emergency .
What methods of payment do you accept?
We accept cash and EFT for customers to pay with either credit card or debit.
